Testimonials

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Customer Ratings/Comments

Dear Sirs,

I received today my order and I want to thank you for the perfect cooperation. The package arrived absolutely safe, well-packaged and really fast. I will surely place more orders in the near future and I will recommend you to all my friends.

Best wishes
Katerina Z.
Athens, Greece

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Rating: Excellent
Price Rating:Good
Shipping Options Rating:Good
Delivery Rating:Good
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Body:Extremely satisfied with costumer service, tracking information and exceeded quality expectations. Wonderful to work with, will definitely consider in the future as my need require. Will recommend to every one.

Sincerely,
Adis
San Jose, CA

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The tiles finally arrived today and they are ABSOLUTELY SPECTACULARLY BEAUTIFUL!!! They are in the rich colors and ornate designs that I remember from Turkey. I cannot decide which one I love the most, because each is more beautiful than the next. They will make an excellent addition to my ceramics collection.
Laura C.
Brooklyn, NY

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Rating: Excellent
Price Rating:Good
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Good
Customer Service Rating:Excellent
Comments: The next best thing too being in Istanbul :0)
This is an excellent website for shopping!
Good value great assistance.
Theresa K.
Washington, DC

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You are so thoughtful! I know that it is your business, and you do this a hundred times a day, but I work at a bank, and the first sentence in our Mission Statement is “The Customer is King” So I am very conscious of excellent customer service when I receive it! You, sir, provide excellent customer service!!!! I will have a card in the mail to you tomorrow. Thank you so much!!
Peace to you, too.
Carla
Wisconsin Rapids, WI

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Rating: Excellent
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Body:Products arrived in great shape and in the time promised. Seller gave useful updates but did not inundate me. Website very user friendly as far as previewing the merchandise and gauging shipping costs. I would not hesitate to shop here again.
Michael J.
Silver Spring, MD

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Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments: It's just BEAUTIFUL!! Wonderful service, great price, very nice people that I talked to and ordered from!!! I was lucky to find what i ordered, it brings back many memories from when we were in Turkey, my second son was born in Izmir,Turkey. Thank You for great service and kindness when I talked to place my order.
Mary Ann
Lompoc, CA

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Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments: No problems, merchandise arrived without defect or damage. I was happy with the item's quality for the price.
Lynn C.
Cincinnati, OH

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Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments: The merchandise came here well packaged, in perfect condition and acurate to the website pictures. i am very happy and would recommend them to my friends.
Roger T.
Colorado Springs, CO

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Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments: Received the merchandise when I expected it and it was exactly what I expected. What more can you ask?
Constance
Houston, TX

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Rating: Excellent
Price Rating:Good
Shipping Options Rating:Good
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Body:Wonderful!
Rebecca C.
Rome, NY

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Comment: As always, everything was packaged perfectly when we opened it last night and we are extremely pleased with the excellent products and service.
With best regards,
Beverly M.
Morristown, TN

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Rating: Excellent
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Title: Body:Company really cares about customer satisfaction. I spoke to them directly and they worked very hard to get my purchase to me when I needed it, and they followed up with me just to confirm things. It was a pleasure to do business with Shop Turkey.
Nancy M.
Villanova, PA

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Rating: Excellent
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Body:We just returned from Turkey and were sorry we didn't buy tea glasses. So, shopping at ShopTurkey was a wonderful reminder of how much we loved traveling in Turkey and how gentle and peaceful the drinking of tea can be. Great experience.
Bonnie B.
Elk Grove Village, IL

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Rating: Excellent
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Body:Items are lovely and the detail gorgeous. When I had a problem they were polite and able to handle in a quick manner. High recommend.
Samira
Niles, IL

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Rating: Excellent
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Body:I am very pleased with my Pashmina, which will be a gift for my wife. The quality of this shawl is extremely good and is representative of the high quality of all Turkish fabric items I have owned. The material is rich and strong, the color is beautiful. I would enjoy shopping here again.
Ben benimle yaptık mükemmel iş hareketi için teşekkür ederiz.
Richard A.
Parker, CO

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Rating: Excellent
Comments:
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Body:The quality of the product was excellent. I brought home a tea set from Turkey and it was broken. This set arrived in perfect condition.It was easier to have a set sent then to travel with one on the plane. Excellent service.
Michalene B.
Windham, CT

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Rating: Excellent
Price Rating:Good
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Body:My experience with ShopTurkey.com has been excellent. Initially I was concerned about ordering items via an international website, but as it turned out my concerns were unnecessary. The Turkish Tea glasses I ordered, although fragile, arrived unbroken and even more beautiful than shown on the website. Their packaging was waterproof and very secure. I wholeheartedly recommend ShopTurkey to anyone interested in Turkish products, and look forward to doing business in the future.
Greta H.
Seattle, WA

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Rating: Excellent
Price Rating:Good
Shipping Options Rating:Good
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Body:Amazing customer service about shipping, customs and verifying arrival. The prices are not the cheapest but are in line with Istanbul markets and made up for by the quick delivery, quality product, and service.
Allison H.
Pittsburgh, PA

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Comment: I have ordered only once from Shop Turkey and found the service exceptional and will probably order again. I only wish you carried jewelry - I would love to have a lapis bracelet.
Charlotte
Princeton.EDU

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Rating: Excellent
Price Rating:Good
Shipping Options Rating:Good
Delivery Rating:Good
Ease of Purchase Rating:Good
Customer Service Rating:Good
Body:Shopping was easy and Seller communicated throughout the purchase/shipping process. Shipping was delayed due to inclimate weather, but the tea glasses were well worth the wait. Everything arrived securely packaged. A pashmina was even added to the purchase due to the inconvenience of the delivery delay. I would shop here again!
Kristen M.
San Antonio, TX

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Rating: Excellent
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Comments: This is a wonderful site! It is like being able to shop in the Turkish Bazaar in Istanbul...without the airfare! I have gotten really beautiful things at very good prices and am impressed with the ease of purchasing things and the speed with which they arrived in this country(USA). The seller speaks excellent English (and has even taught me some Turkish!)and is quick to help, and to answer any questions. The site and communication are so much fun I keep trying to find more things to buy here!
Gerogia
Marlton, NJ

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Rating: Excellent
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Comments: Excellent service and a surprise gift of 2 Turkish magnets were included -- nice touch!
Charlotte
Yardley, PA

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Happy New Year! It was a delight working with you. The shipment arrived safe and sound and without any hiccups. Thank you, I pray it sells well so we will be able to order more off you, so far we have had a lot of people coming in and admiring it.
Blessing Nickie
Cairns FNQ, Australia

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I just wanted to take a moment to thank and all the artisans and staff at ShopTurkey who were so helpful to me. I first contacted your store shortly before Christmas, asking if Christmas delivery was possible for certain items. I received an immediate and courteous response, and excellent communication so that I knew the status of the order from placement to delivery. The 2 coffee sets arrived right on time and were absolutely perfect and beautiful. They were gifts for family members so it was important to me that they arrive on time and be of nice quality. I could not be happier with my purchase and the assistance I received and look forward to doing business with you again.
Thank you for your time and assistance.
Julie
Etna, CA

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Every email was responded to in a timely manner, and the people were very friendly. They ship Fedex, which means that I recieved my product quicker than if I had ordered something from across my own country, and this was shipped half way around the world. Thank you so much. My product was beautiful. I wish it was for me and not a friend. I would be proud to display the tea set to everyone coming over. Thanks again!
Jessica B.
Coos Bay, OR

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Aleykum Selaam Brother. Thanks to your efforts the tea sets arrived yesterday in perfect condition. They were even more beautiful then their picture. I am very satisfied and greatful to you. I will keep in touch and let you know how the opening goes. As soon as I have a little time, I will shop your sight for other items. Thank you again.
Respectfully yours,
Mamal
Covington, LA

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Tesekkurler Rasim bey,

Vallahi hediyeler cok makbule gecti...Sandra teyze ve ailesi tarafindan epey begenildi...
Insallah we'll keep on doing nice things like this ....

es selam ve rahmetullah ve berekatu
Kemal B.
Istanbul, Turkey

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Thank you soooo much for the coffee set…I should have emailed you when it arrived and I am so sorry!! Busy!! It was a great choice. I loved the colors. The wedding is this week end, so gift is wrapped ready to go with a homemade wedding card that I will share verse with you!! It has shamrocks and a Turkish greeting, Selemlar, as well as the irish and Turkish flag on the back. I mentioned I did the Irish photo frame with the Irish Blessing along Turkish coffee set. I am excited to give them an International blended gift and thank you for being so efficient in getting back to me!!
Mary Beth
Frisco, TX

The heart doesn’t know about countries,
Or backgrounds, or colors or race.
The heart only knows what it feels to be right
And knows how to love and embrace.

So we put these 2 gifts together,
Tho they’re different as day is to night
And we wish you the best, knowing your hearts have said
“This marriage for us is just right.”
08/12/2006

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Rating: Excellent
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Body:Was very pleased with the product and the service during the course of the purchase. It was useful to receive updates regarding the status of the order esp cos of the time lag between ordering and receiving the handcrafted product. Just one feedback to the merchant...wish you would post more information about the dimensions of the product other than just the diameter of the plate..i.e., the height of the plate would have been useful info to have considering that I was planning on wall mounting it rather than displaying it on an easel.
Rashmi
Alpharetta, GA

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The glasses and everything are just beautiful!!! I love it!
Sharon D.
Victorville, CA

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Rating: Excellent
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Body:I may never get to Turkey, so the fact of being able to
purchase wonderful merchandise directly is quite exciting.
I love my tea set. It was well packaged, no breakage of any of the items.
I would strongly recommend shopping at Shop Turkey.com.
Pamela D.
Federal Way, WA

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Rating: Excellent
Price Rating:Excellent
Shipping Options Rating:Excellent
Delivery Rating:Excellent
Ease of Purchase Rating:Excellent
Customer Service Rating:Excellent
Body:Today,I received the beads and tile magnets I have purchased from ShopTurkey.com. The glass beads are beautiful and in perfect shape. I found the customer service excellent; I was notified when the order was filled, when the merchandise left Turkey and when I was going to receive it, which all came to be true. They have a great selection of wonderful items and I know that my friends and I will do additional business with him in the future.
Serpil
Gallatin, TN

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Testimonials