Shipping & Returns

BILLING TERMS AND CONDITIONS

All merchandise is purchased in advance at ShopTurkey.com. Payments are processed within the United States. We adhere to the most stringent privacy policies regarding client information.

Tiles and murals are shipped from our export office in Turkey, and delivered directly to your door within the delivery times as specified on the individual product pages. If the model is in stock, delivery times generally range between 8-12 days. Tiles which are not in stock and require manufacturing are delivered between 10-15 days. Murals, being handmade, tend to be delivered between 14-18 days or between 15-20 days depending on size. Please write us directly, or notify delivery requirements in the comment section of your order if you require a specific 'deliver by' date. We will communicate the status of your order with estimated delivery time frames during the production process. 

WORLDWIDE SHIPPING IS FREE. There may be an additional handling charge of USD $15 for crating that ensures extra protection for safe delivery of your order. Free shipping, fast delivery times, excellent customer service, best product quality all at the lowest prices is the reason to shop with us.

Once your shipment is ready for export, we will e-mail tracking information. From the tracking number you be able to track your order and obtain an estimated delivery date. Your items are insured throughout the entire shipping process.

Terms: DDU. DDU is an international trade term where we are responsible for making a safe delivery of your order to a named destination, paying all transportation expenses and assuming all risks during transportation except for the duty & taxes (if applicable) once it arrives to your country. If you have any concerns regarding duties or taxes in your country, please send us an email at [email protected] and we will look into your country's tax policy on ceramic tile wall murals from Turkey.

Generally due to the low value, nature, and usage for orders - Duty and Tax is not applicable.

ShopTurkey.com makes e-shopping fast and simple. Transportation and insured delivery right to your door. No need to spend time researching shipping options, calculate package weights, dimensions, customs duties, or insurance. We do all the work.

There are no hidden costs.


Presently, we deliver quickly to the following countries (please check with us if your country is not on this list, it is more than likely we are able to deliver) :

ALBANIA
ALGERIA
ARGENTINA
ARMENIA
AUSTRALIA
BAHRAIN
BELGIUM
BOLIVIA
BRASIL
CANADA
CHILE
CYPRUS
DENMARK
EGYPT
FINLAND
FRANCE
GERMANY
GEORGIA
GREECE
HOLLAND
HONG KONG
HUNGARY
INDIA
IRELAND
IRAN
ISRAEL
ITALY
JAPAN
JORDAN
KAZAKHSTAN
KYRGYZSTAN
KUWAIT
LEBANON
MALAYSIA
NEW ZEALAND
MEXICO
MOROCCO
NEW ZEALAND
NORWAY
OMAN
POLAND
PORTUGAL
QATAR
ROMANIA
RUSSIAN FEDERATION
SAUDI ARABIA
SINGAPORE
SOUTH KOREA
SPAIN
SWEDEN
SWITZERLAND
SYRIA
TAJIKISTAN
Türkiye (domestic)
TURKMENISTAN
UNITED ARAB EMIRATES
UNITED KINGDOM
USA
UZBEKISTAN
VENEZUELA


New countries will be added according to customer request.

Please contact our shipping department at [email protected] if the country you live in is not listed above, or if you already have special in-house delivery arrangements set-up to deliver your order.