General Info

Your reliable source for handicrafts and art from Turkey

 

Are you of those who are said to have found pleasure amid the sights, sounds and tastes of Turkey?

If so, then we feel it is not by chance that you have come to visit our on-line store.

We're so happy to have you here. It's our pleasure to serve you.

ShopTurkey.com lets you view and purchase select Turkish style ceramic tiles, coffee and tea sets, shawls, silver products, calligraphic arts, mosaic glass lamps, and much more, directly from Turkey without ever having to board a plane. Beautiful design ceramic wall tiles for your kitchen or bath, porcelain Turkish coffee cups for that special event, delicious Turkish foods and other unique Turkish handicrafts can be purchased effortlessly at our store. All personal and financial information submitted is 100% secure. Your orders quickly processed and confirmed in our tight communication loop, and shipments expedited safely to your door - since 2003.

Shopping abroad has never been so convenient!

Welcome to ShopTurkey.com - where shopping is "Delightfully Turkish".

ORDERING 

ShopTurkey.com brings rich handcrafted Turkish ceramic art pieces to your door directly from the Turkish market. You'll find ordering quick, convenient, secure, and simple. Industry-standard SSL encryption is utilized in our site during the transmittal of personal information over the internet. Please direct questions regarding ordering to the order department at: info@shopturkey.com

Most major credit cards, PayPal, Bank Checks, Money Orders are all accepted.

SHIPPING & TAX 
ShopTurkey.com has negotiated some of the lowest transportation and delivery rates with major carriers, to deliver orders to your door. You may review these rates prior to check out. A 6% Sales Tax is applicable for Florida Residents. There is no sales tax for shipments to any other states in the USA. Shipments to other countries may be assessed VAT tax according to applicable laws.

RETURN POLICY 
All items are packed according to international shipping standards and shipped insured. If by chance damage is evident at delivery, you may refuse the shipment.

Once you accept the package, please open the box and inspect contents immediately. If your product is damaged, notify ShopTurkey.com by phone (1-866-746-7887) or e-mail: info@shopturkey.com.

Written notification, claiming damage of merchandise during transport MUST be made within THREE calendar days of receipt. Retain original documentation and packaging materials to facilitate the return. We will organize and pay for return shipping of any order that is incorrect or damaged in transit.

REFUND OR EXCHANGE 
If you are not completely satisfied with your purchase, you may return the merchandise for a full exchange or refund within 14 days from receipt (less cost of shipping). Items must be received by ShopTurkey.com, in their original condition when requesting refund or exchange. Shipments must be fully insured and sent with the same express carrier they were initially delivered by. Any shipments either damaged or altered in this process will not receive a refund or credit for exchange. Pack items well. Write us or call 1-866-746-7887 for more details on our return policy.


CONTACT INFO 
If you have a question or comment about our products or services, please e-mail us at info@shopturkey.com. You'll receive an acknowledgment within 24hrs, Monday-Friday.

 Your questions may have already been answered in our list of frequently asked questions (F.A.Q's), so please be sure to check there first.

If you are searching for any particular items from Turkey which are currently not found on our website, just write your inquiry in the DETAILS section of our CONTACT PAGE along with your e-mail address. This form provides you with a quick and easy way to reach and shop in the Turkish market.

ShopTurkey.com is a division of EDGE International Inc. We welcome your comments and questions about our international trade development activities which make the world an easier place to shop in.

ShopTurkey.com 
PO BOX 770392 
Naples, FL 34107-0392

(toll-free) 1-866-SHOP-TUR
(fax) 1-239-597-3557

Email: info@shopturkey.com

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